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However, I do have a bone to pick with y'all: I am not a fan of the silly charge for soy milk. First of all, I don't appreciate being punished, so to speak, for being lactose intolerant. Trust me, I would love to be able to enjoy ice cream and whole milk without feeling like a heaping pile of poo, but alas, it is not so. Secondly, as eco-friendly as your company claims to be, why would you not support alternatives that represent a more responsible choice as a consumer and citizen of this troubled plant?
Finally, if you're going to charge more than your already-elevated prices, you'd better have the shit in stock. Seriously, three different Sbux were out of soy milk within a week. Obviously your customers are fans of the non-dairy alternative, so make sure you've got plenty on hand. Plus, with all those up-charges going on, you should have a nice little stash of cash to prevent this from happening, yo. Don't advertise the soy option and then fail to deliver when I finally come in. Not cool.
I hope we can get past this problem and resume our relationship, stronger than ever. But I needed to say something before it got worse and to the point we couldn't even speak to one another anymore. I know you'll take this issue as seriously as I do, and I look forward to enjoying my soy beverage, without incident, once again.
With love,
Natalie (I heart soy pumpkin spice lattes) Cottrell
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